Shipping Terms

We guarantee to ship out within 48 hours after payment confirmation (except Holiday) send the item to you as gift.

Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.

We ship to worldwide from china.

Delivery time is approx. 14 to 20 business days (excluded Saturday & Sunday, Public Holiday) to most US/UK/AU destinations

Please contact us If you don't receive over above business days,we will solve this problem in a very short time.

For item's safety, insurance is highly recommended.

International Buyers Note

1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer ' s responsibility.

2. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

3. Dimensions of actual product may be slightly different from our description due to use of different measurement tools.

4. Notice for Customer from Russia

     Please make sure you provide us with your FULL NAME when place order, otherwise your parcle cannot be delivered.

5. Notice for Customer from Brazil

    Please provide us with your CPF NUMBER when place order.

6. To Buy the Faucet Customer Notification

   If you buy the faucet contains hoses, hose specification for 1/2” by default,standard size.

   If you need  US 3/8 " or  UK 3/8" size of the hoses, please leave a message in the order.

Payment

We accept Alipay, West Union, Escrow,etc.

Payment must be made within 3 days of order.

If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.

About Warranty

All products are under five year warranty. (Excluding the accessories).

We offer free repair service for quality problem in first year after purchase, ad buyer pay 2 ways shipping cost.

The spare parts and accessories are not under warranty.

If the item is defective on its arrival, the customer has 3 days to from the receipt date to exchange a new one. We just pay one way shipping charge from China to you, and we will reship the replaced one to you by China air mail. Please make sure all items are no damage and in resalable condition when we receive it. Please also offer quality proof of quality problem.

Please must check the package on its arrival in front of the courier. If you find the parcel is damaged or the device is broken, please refuse to sign the parcel and contact us ASAP. We also need your proof from the shipping company that the parcel is damaged on its arrival, and then we can claim again the shipping company for compensation. Otherwise we do not accept any claims for compensation from the buyer.

Feedback & DSRs

We depend on our reputation and customer satisfaction to succeed.Therefore, Your feedback and DSRs are extremely important to us as better DSR scores affect our search placement on alibaba.