1. Soak the filter in a clean container for 5 mins before use.

2. Rinse the filter thoroughly for 30 seconds.

Note: For your pet’s health and safety, please search ‘B0B7J16VGK’ on Amazon to buy the official filters.

1. For your pet’s health and a longer pump service life, we recommend cleaning the Water Tank, Tray, Foam Filter and Pump at least once a week.

2. If you have multiple pets, please clean the fountain and change the filter more often.

1. For a longer pump service life, we recommend cleaning the pump at least once a week.

2. If the water fountain makes more noise, please check if the water level reaches the minimum level and if the impeller is covered by the scale.

1.Check if you have installed the Spout and the Filter Tray properly.

2.Check if the water level reaches the minimum level and make sure to refill the water to the maximum level.

3.Wash and clean the tough scaling on the water pump and the impeller.

1. For indoor use only!

2. Please add water below the MAX line.

3. Only recommended for cats and small dogs. Please note that naughty pets may tip the fountain over.

4. Always refer to the product manual for cleaning and maintenance.