Q: 1. The flexibility of the glass screen protector is the same as the plastic material, is it tempered glass or plastic?

This SAMKE screen protector is a real tempered glass. The plastic flexibility is the exact reason why we call it tempered glass screen protector. Tempered glass is a type of safety glass that is stronger than ordinary glass.

Q: 2. It cannot be seen from the appearance that it is glass or plastic. As a customer, what can we do to identify it?

There is an easy, quick, cost-effective way to test it yourself, and it's very accurate. Most plastics have a melting point between 160 and 210 degrees Celsius, and glass materials are at least over 1400 degrees Celsius, so is there a lighter around?

Q: 3. Does it come with a cleaning wipe to use prior to placing on the phone?

Yes, the package includes: 6*Guide Stickers, 3*Wet Wipe & 3*Dry Wipe, 3*Dust Absorber

Q: 4. How can I remove bubbles?

Use the kit in the package to clean the screen before placing the screen protector. If there are bubbles,try to gently press the bubbles with your finger or with a ruler,but the screen surface needs a thin cloth pad to avoid scratching the protector.

Q: 5. How can I remove a cracked glass screen protector?

Lift the screen protector with the card from any corner of the screen protector, then hold the corner and remove slowly. (If you find CHIP or CRACK on the screen protector, for your safety, please wear gloves when removing the screen protector.)