The original espresso works best when you extract with 50ml of water. You can get UP TO 8 cups(40ml) with a full charge. If you are going to use 80ml water, the machine can only heat water and extract 4-5 cups.

1.Check if you push the capsule firmly into the holder. 2.Check if you put the capsule holder in the portafilter correctly. 3.Check if you screw the portafilter firmly into the body, otherwise the infusion may fail.

1.Firmly push the capsule into the holder. 2.Correctly place the capsule holder in the filter holder. 3.Screw the portafilter firmly into the body, otherwise the infusion may fail.

Check your wall charger or car charger, and see if the output is 5V/2A. Please note: If your machine has not been used for a while, charging may take longer. Please wait.

Yes, but you should know that the higher the altitude, the lower the boiling point. The heating temperature will be below 94°C. I would recommend you take this machine to mountains below 6500 feet.