1. The ground coffee is too coarse, adjust the grinder setting to a finer setting. 2. There are not enough ground coffee in the filter, just add more ground coffee. 3. The pressure of tamping is not enough, please increasing the tamping pressure.

1.Use cold whole milk. 2.Please don't insert the steam wand deep into the milk. To achieve the best frothing result, insert the steam wand in the milk, just blew the surface. 3.Please keep the steam wand at a 30-60° angle to the surface of the milk

1. The red rubber plug at the bottom of the water tank need to remove.

2. Doing the initial use according to the manual guide.

3. Follow the instructions to disarm the water shortage warning to continue making coffee.

Some coffee bean and coffee powder is blocked into the burr grinder. Please regularly clean the interior burr of the machine with the cleaning brush(take away the drip tray and then it 's in the bottom of the machine) included in the machine.

For best performance, we suggest you clean the grinder every 18-25 days to remove the buildup ground coffee. And you can check the video named “How to Clean the Grinder” on video for this product.